Privacy Policy

Information We Collect

• Personal Information: This includes any details you provide voluntarily, such as your name, email address, or inquiries submitted through our “Contact Us” or “Request a Quote” forms.
• Site Usage Data: This includes data related to your interactions with our site, such as pages visited and time spent on each page.
• Aggregate Statistics: We may collect statistical data regarding website usage, such as visitor counts for specific pages.

How We Use Your Information

• Respond to your inquiries, schedule consultations, or communicate based on the information provided.
• Analyze site interactions to improve user experience and optimize our services.
• Share specific information with trusted third-party partners essential to our logistics and shipping services, such as carriers or customs agencies, ensuring they adhere to strict privacy standards.
• Store and process data through third-party service providers, always ensuring they comply with high privacy and security standards.

Data Security and Retention

The security of your data is our top priority. We have implemented robust security measures to prevent unauthorized access or disclosure. We retain transaction-related data to comply with industry regulations and ensure operational efficiency. Personal data is only stored for as long as necessary or as required by law.

Data Transfers

In the global logistics and shipping industry, cross-border data transactions are common. We take all necessary steps to ensure that any international data transfers are done in compliance with relevant privacy regulations and safeguards.

User Rights

You have the right to access, correct, or request the deletion of your personal data under certain circumstances. If you wish to exercise these rights, please contact us, and we will assist you with the process.

Website Updates and Revisions

As our website and services evolve, this Privacy Policy may be updated to reflect changes. Any revisions will be posted here, and your continued use of the site indicates your acceptance of these updates.

Contact Us

If you have any concerns or questions about your data or this Privacy Policy, please reach out to our designated contact at [contact email] or through our contact page https://twc.sa.com/contact